Office Document Strategies Blog
For manufacturers, dealers and other suppliers to the print industry the issues surrounding Managed Print Services has been a hot topic for the past few years. It has even seen the creation of a new association the MPSA.
Anyone who watches the mobile operating system world knows that the largest single market share is held by the Google based Android OS. While Apple has been busy getting a lot of the headlines when they introduce new models of phones etc. Android OS has been capturing the bulk of the market share in tablets, phones and now with the new Samsung line up of multifunction printers.
One of the frustrations we experience is when we see clients doing things that could have been avoided with a little consultation in advance and with some pre planning. Since our role is helping clients to avoid issues with their critical business documents, when we see them facing problems we know could have been solved with some simple and early action, it is frustrating.
Last blog we talked about a process review conducted as part of a production scanning replacement. In today's article we are going to talk about a fairly simple MFP replacement that took almost a year to complete but which ended in the client being led to complete a good product and performance analysis.
One of the things that often happens when office equipment leases come to an end, or when older equipment is being replaced, is a simplistic replacement process gets used. This can be a mistake if the time is not taken to step back and do a process review to ensure that the replacement optimizes the potential for business gains.