Office Document Strategies Blog

Lee Kirkby

Recent Posts

Canadian Government Plans New Cyber Security Strategy

Posted by Lee Kirkby on Wed, Jun 20, 2018 @ 07:06 AM

Stories continue to abound about cyber attacks, hacking and new potential threats to the security of Canada's IT systems.  For many SMEs the thoughts of addressing the many potential threats, while they work hard to provide business growth, good service to customers and returns on investment, is pretty challenging.  Since for many companies the IT environment is still kind of unknowable territory especially when looking at security issues it is not hard to accept that they can become overwhelmed by all of the negative news.  

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Topics: Canadian Legislation, Canadian IT, it security, cyber security

European Privacy Legislation Has Impact For Canada

Posted by Lee Kirkby on Wed, Jun 6, 2018 @ 07:06 AM

Its been a couple of weeks since the new EU privacy legislation has come into effect.  This legislation is the strongest and most defined legislation dealing with the use of data collected through online activities and could easily become a model for what happens in other jurisdictions including  Canada and the US.

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Topics: data security, Canadian Legislation, Canadian IT

Proposed Federal Election Act Changes Address Election Hacking

Posted by Lee Kirkby on Wed, May 23, 2018 @ 07:05 AM

The Canadian Federal Government has introduced revisions to the Canada Elections Act designed to address concerns about how electronic interference affects future voting.  Given all the controversy about US, European and other jurisdictions being affected by both individual and country sponsored hacking during elections this is a timely and important topic for Canada given the numbers of elections coming over the next couple of years,

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Topics: Canadian Legislation, Canadian IT, cyber security

Time To Repair Or Replace Office Systems

Posted by Lee Kirkby on Wed, May 9, 2018 @ 08:05 AM

There are many tools which are used in an office which become part of the underlying work flow without anyone really being aware.  In many cases these are software tools which have become inherently integrated into the daily work of many employees.  

If you think of the basic categories of software tools there are some which can be kind of generic, like your office suite for example, and some which become very industry and company specific. 

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Topics: business processes, office technology, digital filing, automation

Control The Data You Collect Or Face The Peril Of Problems

Posted by Lee Kirkby on Wed, Apr 18, 2018 @ 07:04 AM

Facebook has lost $100B in value — and its money problems...

Facebook's value drops $40B as stock tumbles over data scandal

Facebook value drops by $37bn amid privacy backlash - BBC News

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Topics: data security, paper filing, Canadian IT, it security

Good Customer Service Important Through Out Organizations

Posted by Lee Kirkby on Wed, Apr 4, 2018 @ 08:04 AM

Sometimes organizations loose sight of how every interaction in their work has customer service implications.  Sometimes it is possible to loose clients, suppliers or others through oversights due to a loss of focus.  

Every part of an organization has customer service implications and the people responsible must be encouraged to ensure that they do their best to support a positive corporate image.  Recently, I have seen a couple of instances where the lack of simple tools makes good customer service tough.

A little real life experience:

Last fall my wife and I had the opportunity to take a two week packaged tour to Italy conducted by Trafalgar Tours.  Trafalgar is one of the biggest tour companies in the world with some 20 or so brands under their banner.  They work hard to promote their tours with lots of advertising, good information and varied choices through out the world.

Our tour was conducted by a talented, very capable Tour Director who worked exceedingly hard to deliver the trip in a top notch manner.  At the end of the tour while headed to our last night everyone was asked to fill in a paper tour evaluation while on the bus. 

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Topics: Customer service, Canadian IT

Creative Use Of 3D Printing Grows Steadily

Posted by Lee Kirkby on Wed, Mar 21, 2018 @ 07:03 AM

We have covered some of the ways that creative people have applied the technologies which have grown out of the early ventures in 3D printing in a number of articles over the past few years.  The concept continues to grow as more and more ways are found to apply the concept using different types of mediums as well as different kinds of tools to create the printed items.

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Topics: video, Printer, digital tools, automation

Cost Of Cybercrime Exceeds $600 Billion Us

Posted by Lee Kirkby on Wed, Mar 7, 2018 @ 08:03 AM

Anyone watching the political situation in the US knows that cybercrime has become more than just an economic tool.  The political use of cybercrime is potentially even more critical to the world than the economic impacts but understanding this should not have any of us forget how critical the dollar costs are. 

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Topics: Canadian IT, encryption, ransomware, WIFI Security, malware, it security, cyber security

Printing Parts For 100 Year Old and One Off Cars | Jay Lenno

Posted by Lee Kirkby on Wed, Feb 21, 2018 @ 08:02 AM

Until the development of 3D Printing when someone talked about printing we all understood it was a two dimensional output, black or coloured toner on a flat piece of paper.  

With the development of 3D printing and its rapid advancement into using many different types of raw product for the printing of three dimensional objects the technology has been pretty revolutionary for all kinds of fields.  One of these is the automobile field, especially for the production of one off parts.

In a recent video I saw produced in Jay Leno's garage a famous place to anyone who has an interest in automobiles he describes how they have used 3D printing to produce parts for cars at the extremes of his collection.  In one case it is product for a 100 year old early generation electric car and in another parts for a special one off concept car that they created.

 

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Topics: technology tools, Printer, digital tools

Internet Society Reports 2017 Cyber Incident Trends

Posted by Lee Kirkby on Thu, Feb 8, 2018 @ 07:02 AM

The Online Trust Alliance issued its tenth annual report on cyber incidents and breach readiness in late January 2018.  

A key feature of the report is the amount of impact that ransom type attacks have had in 2017 both in direct malware and other elements like threatened denial of service events.

It summarizes that preparation and constant diligence are key in avoiding cyber threats.  

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Topics: ransomware, malware, it security, cyber security