Sometimes people want the capability of a newer copier-mfp but are not able to pay for the latest and greatest. An option that often works for them is to consider a lease return or refurbished machine. Unfortunately, this type of purchase can be a challenge if you do not understand how the industry works. Here are things you should consider before entering into a deal.
Office Document Strategies Blog
The recent news about the "lost" cancer reports that were sent to doctors around Ontario was the topic of some coverage on the CBC radio this morning. Why is this important? The story is really all about paperless filing.
This video outlines the issues and some tips to understand as you look to embrace the convergence and move into a more electronic filing system.
Understand the trends in the office which make it feasible to build a single system which works with your traditional paper structures and takes advantage of the advances which make electronic capability easier and lead to a better ROI.
I often get asked whether clients should buy out right or lease their computers or MFP equipment. The answer is always, it depends upon their circumstances, but there are some real advantages to leasing when considering copiers, computer equipment, software and related services.
I had an experience this week that really underlined for me what makes good customer service. It is always the little things that make you remember the people who go out of their way to make your experience excellent.
Consumer driven technology is changing rapidly and often ends up having an impact on how IT support and other business activities are delivered.
One of the things that bothers me the most when I am dealing with clients is when I learn about deals they have entered into that are just not good for the client. This occurs in all of the areas of our business, IT support, multifunction printers or postage machines.
A little while ago I was talking to one of our clients in Hamilton ON and he described looking for a multifunction copier (MFP) as like looking for a furnace, "Something you have to do not something you want to do". His premise was this was a necessary evil not a necessity.
In this electronic day I don't understand why more companies have not embraced document management in our town, Burlington Ontario Canada. I know there are some who are using it, as we have installed systems and have clients using our cloud based document management service, but the majority of businesses still seem to be glued to their filing cabinets.