A little while ago I was talking to one of our clients in Hamilton ON and he described looking for a multifunction copier (MFP) as like looking for a furnace, "Something you have to do not something you want to do". His premise was this was a necessary evil not a necessity.
Office Document Strategies Blog
In this electronic day I don't understand why more companies have not embraced document management in our town, Burlington Ontario Canada. I know there are some who are using it, as we have installed systems and have clients using our cloud based document management service, but the majority of businesses still seem to be glued to their filing cabinets.
Kyocera had just introduced a significant upgrade to their multifunction printer lineup. Eleven new models have just hit the street and they offer a major upgrade to the past line from Kyocera.
Document scanning has become a given technology in most offices. Once users start being able to convert files from paper to electronic form for use in e-mail, storage as records and for ease of portability the growth of electronic documents in the office mushrooms.
There is lots of confusion about the relative cost of operating various office printers and related multifunction printers (MFP). This confusion extends to home use as well. Calculating page coverage and toner yields is something that most end users never come to understand and that is often confused by vendors when they describe how their device works.
Joanna W from our office just completed a project contacting a group of our existing clients to request a copy of their postage meter contracts. These were clients who do other business with us but not postage equipment. A number of clients were prepared to discuss their current agreements and many sent us copies of their rental or lease agreements.
Recently I had this discussion with one of our clients who was complaining that their colour MFP service rate was too high. Of course rates are not set arbitrarily, they are based upon the real operating costs of the device being used.
In a recent e-mail survey I conducted, sent to over 700 SMB companies in the Hamilton, Burlington, Oakville corridor of Ontario Canada we found that document filing and retrieval was a serious problem.