Office Document Strategies Blog

1 Billion Less | Major Changes Coming to Canadian Letter Postage

Posted by Lee Kirkby on Wed, Dec 18, 2013 @ 08:12 AM

In a recent announcement Canada Post has released plans for significant changes to the Canadian letter postage market effective spring 2014.  Following upon the announced rate changes for other categories of mail covered in this blog last week, there will be increases in letter rates as well effective March 31, 2014 following the required regulatory process.

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Topics: Postage meter, postage rates, e-mail, mailing equipment, postage machine

6 Month Deadline For Support For Microsoft Windows XP & 2003 Software

Posted by Lee Kirkby on Wed, Dec 4, 2013 @ 08:12 AM

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Topics: Computer, Software, network server, Windows 8, server software, IT network, network security

Cruising With Microsoft Windows 8 | 8.1 And Getting A New View

Posted by Lee Kirkby on Wed, Nov 27, 2013 @ 08:11 AM

My wife and I recently had the opportunity to go on a cruise on the Holland American Line and  one of the interesting features of the cruise was a very popular activity hosted by Microsoft. On board there was a lady called Emily who was billed as a TechExpert and who conducted daily Digital Workshops with about 50% of them focused on using Windows 8 to improve your computing experience.

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Topics: Computer, Software, Windows 8

Lenovo Is On A Tear With Strong Profits

Posted by Lee Kirkby on Thu, Nov 21, 2013 @ 08:11 AM

 "Lenovo's profit reached $220 million for the quarter, compared with $162 million in the same period a year ago. Revenue rose 13 percent year over year to $9.8 billion."

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Topics: Computer, Lenovo Thinkpad Tablet, Lenovo

Life Of A Copier Tech Has Changed Dramatically In Past 15 Years

Posted by Lee Kirkby on Wed, Nov 13, 2013 @ 07:11 AM

  I have observed over the past fifteen years that the daily life of a copier technician has undergone a significant change.  These critical customer support people have seen more change in their careers than in most industries.  In the copier/mfp dealership I have been involved with there is a team of very experienced and long serving technical experts who daily respond to clients and solve their issues.

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Topics: technology tools, Scanning, software tools, MFP, Customer service, Multifunction Printer support, managed services plan, Fax

Fujitsu Book Scanner ScanSnap SV600 Meets Unique Needs

Posted by Lee Kirkby on Wed, Nov 6, 2013 @ 07:11 AM

One challenge that is often not met by small sheet fed scanners is the ability to capture images from books and magazines or other bound materials.  This new unit from Fujitsu targets just this issue (for video and other reviews please scroll down).

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Topics: Scanning, document filing, Fujitsu

7 Considerations When Storing Your IT Data

Posted by Lee Kirkby on Wed, Oct 30, 2013 @ 08:10 AM

Storing data from your I.T. network is something that is often just taken for granted.  After all, what is the purpose of the systems we all use at work?  Is it not to produce and manage information that is constantly flowing between internal and external contacts.  Whether it is customer data, supplier data, marketing material, product reference material or internal employee data this material is the substance of what makes a business tick and run smoothly.

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Topics: network backup, IT network

Buying A Windows 8 Computer May Obsolete Other Accessories

Posted by Lee Kirkby on Wed, Oct 23, 2013 @ 08:10 AM

One of the things that we are noting with clients who have moved to new computer hardware running Windows 8 is they are surprised to find out that there are no drivers available for accessories they already own.  They have assumed that if their printer, scanner, fax or other peripheral has worked with Windows XP, Vista or 7 they will be able to hook it up with Windows 8 and continue its use.

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Topics: Windows 8, MAC OS, Multifunction Printer, Scanning, MFP

Kyocera Canada Launches New TA5551ci Colour & TA5501i Mono MFPs

Posted by Lee Kirkby on Wed, Oct 16, 2013 @ 07:10 AM

Kyocera Document Solutions Canada has announced the release of upgraded versions of the popular TASKalfa series of mono and colour MFPs. 

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Topics: Multifunction Printer, MFP, colour multifunction, colour multifunction printer, Multifunction Printer support, Kyocera copier, Kyocera Canada

Dot CA Scam | Windows 8.1 | Different Generations Different Data

Posted by Lee Kirkby on Tue, Oct 8, 2013 @ 07:10 AM

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Topics: Windows 8, internet connectivity in Canada, IT support, Samsung