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A recent article in CIO Insights outlines some of the stats on what for many is seen as a new activity but which in fact is much older. Email: Middle aged and still going strong outlines where email ranks today and compares its use to other e communications tools like Instant Messaging and Social Technologies.
Topics: technology tools, e-mail, mailing equipment, software tools, IT support, Paperless office, Fax
Topics: Software, software tools, IT network, IT support, Office
A traditional IT network is made up of a collection of servers, workstations, desktops and increasingly, mobile devices. There will be printers, internal wiring, wireless routers, switches and some sort of backup capability. This is commonly a USB drive in smaller systems and may include off site data storage over a remote connection in more sophisticated installs.
Topics: Computer, Software, network server, cloud computing, server software, Hosted document management, network backup, IT network, IT support
As I watch the discussions in the IT community about the relative merits of Windows 8 I can't help but wonder if Microsoft's big gamble will pay off. Since they have such a dominant position in the desktop OS market on the surface is seems strange that they have introduced a new OS that seems to be more focused on mobile than the desktop. Opinions vary on whether this was a mistake or good strategy.
Topics: Computer, Software, Windows 8, Microsoft Surface, IT support
Everyone complains about the amount of spam that is around the internet. Somewhere I read that as much as 80+% of the email sent everyday can be spam. If your email address is a long standing one and you have used it many times to sign up for services and as your login for various web based online opportunities you can be sure that you will receive spam in some form or another.
Topics: e-mail, network server, IT network, IT support, network security
Any business IT network administrator is forced to deal with the impact of BYOD, that's Bring Your Own Device if you have not been fully keeping up with the IT acronym stream.
Topics: IT network, IT support, BYOD
IT network management seems to be in a transition when we look at our practice in the Burlington area of Ontario. More and more clients are interested in knowing what is actually happening within their system, not just maintaining them on a break fix basis.
Topics: technology tools, Computer, network server, software tools, network backup, IT network, IT support, network security
Its been exceptionally hot this summer in Ontario. We have had several weeks of drought, above normal temperatures and air conditioning systems have been straining to keep up with the challenge of cooling homes, businesses, public and private spaces.
Topics: network server, IT network, IT support
Our industry has come to assume that all of the clients we deal with understand what an MFP print device is and what the benefits of them are. Recently I was working with a new client that was replacing a 10 your old stand alone copier. For this client the whole world of MFP capabilities was a new world and I found myself having to review a lot of material I had not considered for many years as this is now an unusual discussion.
Topics: technology tools, Multifunction Printer, Customer service, IT support
When we look at the types of agreements that small business clients are acquiring for business computer support in Burlington, Oakville and Hamilton areas of Ontario, a clear shift in focus is occurring. It is occurring because more vendors and purchasers have determined the traditional approach has been failing both parties.
Topics: network server, network backup, IT network, IT support, network security
This blog discusses ways to optimize and improve the management and production of documents used in your business.
Business documents and their content - whether paper or electronic, are the repository of corporate knowledge which underpins all of the functions of commerce. Using them well can have a significant impact on your success.
