Office Document Strategies Blog

7 Rules to IT Network Backup Reliability

Posted by Lee Kirkby on Sat, Mar 17, 2012 @ 07:03 AM

You are the IT network admin for your business and the day that you hope never comes is the point at which your key business data base gets corrupted due to an error.  Your users are no longer able to manage their operations properly and are desperate for a quick resolution.

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Topics: network server, network backup, IT network, IT support

Consumer Preview of Microsoft Windows 8 -Three Assessments

Posted by Lee Kirkby on Sat, Mar 3, 2012 @ 09:03 AM

This week Microsoft released a Consumer Preview for Windows 8, the new operating system which is slated for general use later this year.  There is major interest in this release as it changes fundamentally the way users will interface with their applications as the model used more closely follows that used on mobile devices like cell phones and tablets.

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Topics: Computer, Software, IT support

Lost Internet Connection Slams Burlington ON IT Services

Posted by Lee Kirkby on Wed, Jan 11, 2012 @ 06:01 AM

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Topics: network server, Customer service, IT network, IT support, network security

4 Reasons For Small Business (SMB) To Consider Cloud IT Services

Posted by Lee Kirkby on Fri, Jan 6, 2012 @ 04:01 AM

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Topics: Computer, document management, IT network, IT support

IT Network Systems Are Like Toilets (Graphic)

Posted by Lee Kirkby on Mon, Dec 5, 2011 @ 05:12 AM

“I am good at what I do…a Techie I am not!!”

This was the heading on a email sent to me from a friend because she knew I work for a business systems company and we handle IT network systems.

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Topics: Computer, IT network, IT support

Free Toolbars Lead to IT Support Calls

Posted by Lee Kirkby on Fri, Sep 30, 2011 @ 11:09 AM

Our IT help desk get's many interesting questions each day as they provide IT support to clients.  They deal with a wide range of users each with their own level of knowledge and ability to troubleshoot the operation of their IT systems.

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Topics: Computer, IT support

Your Spam Scanning Filters Could Be Costing You Business

Posted by Lee Kirkby on Sat, Sep 17, 2011 @ 11:09 AM

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Topics: e-mail, Customer service, IT network, IT support

Interactive Projectors Replace Smart Boards (Video)

Posted by Lee Kirkby on Wed, Aug 3, 2011 @ 07:08 AM

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Topics: technology tools, software tools, IT network, IT support, Interactive Projector, whiteboard

5 Top Reasons to Lease Computer and MFP Equipment

Posted by Lee Kirkby on Thu, Jul 21, 2011 @ 10:07 AM

I often get asked whether clients should buy out right or lease their computers or MFP equipment.  The answer is always, it depends upon their circumstances, but there are some real advantages to leasing when considering copiers, computer equipment, software and related services.

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Topics: MFP, IT network, IT support, leasing