MS Exchange is an extremely important part of many companies' I.T. environment. For most end users they see it as the popular Outlook interface but in the background Exchange is managing the file storage, transfer and backup of the growing data base of email material.
Office Document Strategies Blog
A traditional IT network is made up of a collection of servers, workstations, desktops and increasingly, mobile devices. There will be printers, internal wiring, wireless routers, switches and some sort of backup capability. This is commonly a USB drive in smaller systems and may include off site data storage over a remote connection in more sophisticated installs.
IT network management seems to be in a transition when we look at our practice in the Burlington area of Ontario. More and more clients are interested in knowing what is actually happening within their system, not just maintaining them on a break fix basis.
When we look at the types of agreements that small business clients are acquiring for business computer support in Burlington, Oakville and Hamilton areas of Ontario, a clear shift in focus is occurring. It is occurring because more vendors and purchasers have determined the traditional approach has been failing both parties.
You are the IT network admin for your business and the day that you hope never comes is the point at which your key business data base gets corrupted due to an error. Your users are no longer able to manage their operations properly and are desperate for a quick resolution.
IT network servers are the core technology of the office. If your server(s) are not healthy then your network performance will suffer. Improper maintenance is a key to increased downtime. Like the old TV commercial used to say, "You can pay me now or pay me later". The same is true of servers. Time and effort spent ensuring your servers are running well will be much less than the time spent on a recovery due to poor maintenance. For many SMB organizations with limited IT resources their server is left to hope. Here are some key measures which should be checked regularly.
When looking at their IT network backup most companies focus on the critical data that they need to recover in the event of a failure. This data includes databases, e-mail records and perhaps office documents such as correspondence. Traditional backup software focuses on this type of protection. This is fine as far as it goes. in our practice in Hamilton we find clients are looking for more.
IT networks are the lifeblood of the office. When the system goes down everyone goes into panic mode. Deadlines start to loom, users get frustrated and the poor IT support team is challenged to get things running NOW!