Office Document Strategies Blog

Is Your IT Network, MFP and Printer Support Program Like My Plumber?

Posted by Lee Kirkby on Mon, May 14, 2012 @ 09:05 AM

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Topics: Multifunction Printer, MFP, Printer, Customer service, IT network, IT support

Unscrupulous Toner Pirates - Warehouse Service Center, Inc.

Posted by Lee Kirkby on Thu, May 3, 2012 @ 16:05 PM

Taking advantage of people in getting them to order unneeded toner for their mfp or printers is the practice of Warehouse Service Centre, Inc. from Escondido California.  Of course in all of what they ship and fax, they never put phone numbers or e-mail addresses where someone can contact them.

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Topics: Multifunction Printer, Printer, toner, Copier, toner pirates

Who Makes Xerox Copiers and MFP Devices?

Posted by Lee Kirkby on Wed, Jan 18, 2012 @ 14:01 PM

One of the industry blogs I read regularly is written by an industry pro out of New Jersey, Art Post.  Art knows his stuff and keeps on top of many industry trends.  Recently he reposted a blog written by another US veteran Vince McHugh who publishes a blog about multifunction (mfp) and other print issues.

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Topics: Multifunction Printer, MFP, Printer

Toner Pixel Elimination Controls Computer Printer Operating Costs

Posted by Lee Kirkby on Wed, Dec 14, 2011 @ 12:12 PM

In the past three years we have seen more clients who are expressing concern about their computer printer operating costs.  I had this change in focus confirmed when discussing a new product with a potential supplier from Israel. He indicated that their software has taken off for adoption since 2008 due to more emphasis being placed on the cost of printer operations.

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Topics: Software, Printer, cost of printing, Managed Print Services

HP Printers Could Permit Hacking of IT Network Columbia Report Sayss

Posted by Lee Kirkby on Wed, Dec 7, 2011 @ 04:12 AM

In a recent Extremetech article a study performed by Columbia indicates that security issues with HP printer firmware could permit hackers to access IT networks containing the printer.  The article sites that tens of millions of devices could be affected.   There are claims that firmware changes through a hack could lead to fires.  It appears that HP does not feel the report is accurate and has published its response. While the reports that hacked firmware changes could create a fire hazard are being challenged it seems some of the other reports regarding data integrity issues are getting more serious concern.

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Topics: Printer, IT network, network security

5 Simple Steps to Understanding Your Printer Operating Costs

Posted by Lee Kirkby on Thu, Nov 24, 2011 @ 06:11 AM

Understanding your printer operating costs can seem like an impossible task if you don't fully understand how printer consumables and pricing works.  Here are the 5 simple steps that you need to consider to make an informed decision.

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Topics: Printer, cost of printing, Managed Print Services, MPS, TCO

Your Low Volume Colour Printer is Still Eating Toner

Posted by Lee Kirkby on Wed, Sep 14, 2011 @ 10:09 AM

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Topics: Printer, Colour printer, toner, colour multifunction

A Better Way to Manage Your Colour Printer Toner and B&W Too.

Posted by Lee Kirkby on Wed, Aug 31, 2011 @ 07:08 AM

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Topics: Printer, Colour printer, toner, managed toner plan

Don't Buy Your Office Printer and Copier From the Big Box Store!

Posted by Lee Kirkby on Wed, Aug 17, 2011 @ 07:08 AM

Telling you not to buy your office printer and copier from the big box store is a pretty bold statement.  After all they have them on the shelf and you can pick them out from a selection of several products.  Also, their prices usually look pretty good.   They even have stock so you can take it home right away.  All good reasons to buy. 

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Topics: Printer, Copier, cost of printing

Multifunction Copier - Like A Furnace? - A Hamilton Comment

Posted by Lee Kirkby on Thu, Jun 30, 2011 @ 07:06 AM

A little while ago I was talking to one of our clients in Hamilton ON and he described looking for a multifunction copier (MFP) as like looking for a furnace, "Something you have to do not something you want to do".  His premise was this was a necessary evil not a necessity.

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Topics: e-mail, Multifunction Printer, Scanning, document management, MFP, Printer, office document strategy, Kyocera copier