Ever since the early days of the photocopier and now the connected printer there have been unscrupulous players who have promoted and sold toner for massive premiums over the real retail price. There are a number of ways the scams work but the most common we see involve phone contacts to unwitting potential targets.Read More
Office Document Strategies Blog
A true story in her own words:Read More
Beware. Know who you are ordering MFP, copier or printer toner from.
We have written before about scams which are used to try to hoodwink accounts payable offices into paying for toner that is not needed for their business. One of our clients has just sent us the information on another of these scams.
There is a constant pitch in the photocopier industry for end users to be sure that they work with OEM (original equipment manufacturer) approved toner in their devices. There are some obvious reasons why this is the case.
MFP & printer toner pirates are still active in Burlington. Another client dodges a bullet.
Taking advantage of people in getting them to order unneeded toner for their mfp or printers is the practice of Warehouse Service Centre, Inc. from Escondido California. Of course in all of what they ship and fax, they never put phone numbers or e-mail addresses where someone can contact them.
Our company just installed a new fleet of Kyocera TASKalfa 5550ci colour mfp printers in a client site. This installation was as the result of a competitive process and we replaced another brand of colour mfp (Konica-Minolta) which had been in place.
There is lots of confusion about the relative cost of operating various office printers and related multifunction printers (MFP). This confusion extends to home use as well. Calculating page coverage and toner yields is something that most end users never come to understand and that is often confused by vendors when they describe how their device works.