Office Document Strategies Blog

October Is Cyber Security Month In Canada

Posted by Lee Kirkby on Wed, Oct 9, 2019 @ 07:10 AM


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Topics: Canadian IT, encryption, ransomware, malware, it security, cyber security

Cyber Security Continues to Be Important Topic

Posted by Lee Kirkby on Wed, Sep 18, 2019 @ 07:09 AM

Anyone paying attention to the business IT news in the past month will certainly know about the large Capital One hacking story which sees 6 million Canadians and 100 million Americans included in the tally of compromised records.  This kind of massive story seems almost common given the number and prominence of the companies which have seen some or all of their stored data compromised.  

As a consumer it seems that short of not dealing with any kind of account you will sometime become part of such a data breach.  Of course it is impossible today to be totally out of data bases.

Think of how many accounts you have in your home and then think about how many you have in a business.  Homes all have billing accounts for utilities, communication and entertainment providers, government, health care providers, taxes, auto licenses, insurance covers for home and auto, personal insurance, and potentially financial accounts in banks, investments, retirement plans and many other things.  Any one of these could leave you vulnerable to data being captured if the holder is unable to keep their records secure.

For any business the list of records being held in outside hands expands even larger.  It is easy to understand how almost any business can get caught up in a cyber security event precipitated by some organization they deal with.

This massive challenge shows how much of a challenge this whole topic has become for everyone since so much data is now out there.

The Canadian Government has articulated a Cyber Security Action Plan and continues to role out more details on action being taken to try to help Canadians to deal with these issues.

For individual businesses the best actions that can be taken is to take the steps necessary to protect and backup your own data so that you can resist any attempts which might be made to attack your records.  For most smaller businesses there is a believe that they will not be attacked as they are too small to be of consequence.  While this might be true just rolling along without taking even basic precautions is kind of like leaving your doors open when you go home at night.  The chances you might have a break in is usually small but locking up is a good step to take anyway.

Locking up your IT records and back ground information with reasonable steps is just prudent management and should be part of any IT plan.  

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Topics: Canadian IT, malware, it security, cyber security

Burlington Business Can Embrace ECO Solutions

Posted by Lee Kirkby on Wed, Sep 4, 2019 @ 07:09 AM

Businesses are always looking for ways to improve their operations and often it takes a bit of guidance to point them in the right direction to make change.  Burlington businesses have the opportunity to tap into resource guidance through which can help them reduce costs while also helping the planet at the same time.   

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Topics: Customer service, Less paper office, digital filing

Inhouse Bates Stamping Using MFP Capabilities

Posted by Lee Kirkby on Wed, Aug 21, 2019 @ 07:08 AM

One of the processes that is commonly used in the assembly and production of court ready documents is called Bates Stamping or Bates Numbering.

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Topics: business processes, Kyocera Canada, automation

Canada Gets An Internet Code Of Conduct

Posted by Lee Kirkby on Wed, Aug 7, 2019 @ 06:08 AM

As of January 30 2020 major fixed based internet providers will be bound by a new Canadian Internet Code of Conduct which has been created by the Canadian Radio-television and Telecommunications Commission, CRTC the governing body for these issues in Canada. 

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Topics: Canadian Legislation, cost of internet, Canadian IT

An Online Presence Important For All Sizes Of Business

Posted by Lee Kirkby on Wed, Jul 17, 2019 @ 07:07 AM

" The most recent data from Statistics Canada showed that close to half of all
Canadian small and mid-sized businesses still didn’t have a website in 2017,
or had limited e-commerce features." 

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Topics: technology tools, Canadian IT

The Speed Of Your Printer Can Matter

Posted by Lee Kirkby on Wed, Jul 3, 2019 @ 07:07 AM

There was a time when just getting a printed page from computer output was seen as a fantastic feat and how long it took to do so really was okay as long as it happened.  The glory dark ages of printing and computer generated output are long over and today people expect almost instant output when they hit the print button.

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Topics: total cost of operation, Multifunction Printer, MFP, Printer, Colour printer, colour multifunction, cost of printing, Kyocera copier

Choose The Right Multifunction Printer

Posted by Lee Kirkby on Wed, Jun 19, 2019 @ 10:06 AM

As anyone who is looking for a multifunction printer (MFP) knows there are hundreds of options you could choose from.  Of course not all of them will be in your particular budget so that is one tool for narrowing your choices but there are also other considerations which you must think about. 

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Topics: Multifunction Printer, MFP, colour multifunction, Multifunction Printer support

Canadian IT Investment Change Forecast

Posted by Lee Kirkby on Wed, Jun 5, 2019 @ 07:06 AM

Gartner Research Group does an annual study looking at the trends in Canadian corporate IT investment action and potential future plans.  This year over year look helps those in the industry understand what might be happening in current and future markets. 

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Topics: Canadian IT, automation

Understand Where Your Support Comes From

Posted by Lee Kirkby on Wed, May 22, 2019 @ 07:05 AM

One of the key parts of any IT technology strategy in a business is having the right kinds and levels of support available to underpin your operations.  The days are long gone where every organization can have the knowledge base and the personnel in place to be able to handle every IT related eventuality. 

When you think of all of the components of the complexity of your IT systems being able to understand who and how your systems are being supported is critical to your design and comfort level.


Every business has several levels of software which are important to the business.

  • ERP or business operations software
  • Network operating systems with components like backup, email security, data management structures
  • Cloud based software pieces including related storage and backup
  • Communications software which may also include phone system software


  • Hardware components including workstations, point of input devices like physical security systems, server components, connectivity components like routers, switches and wireless infrastructure
  • Mobile hardware devices including computers and smart tools like tablets and phones
  • Scanning hardware whether stand alone or networked
  • Print hardware including multifunction print devices and tools
  • Related hardware management tools and supplies


There are several streams of communications systems that every business uses and these include phone systems, email systems, online and in house business transaction systems like shopping stores and inventory management.

Group meeting chat software and tools are also a piece of this area and for some businesses have become the primary ways for widely dispersed employee groups to meet and interact.

The whole network system infrastructure is often a big part of the communication system as cloud based services and tools become more integrated and prevalent.

Production systems

For some businesses a big part of their IT environment is dominated by production related resources.  This is a critical yet specialized part of operations such as manufacturing and other process type industries.

Even in service industries like restaurants, health services, education and others this kind of infrastructure can become a big part of the operation. 

Where is support coming from?

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Topics: IT network, IT support, it, IT connectivity