Office Document Strategies Blog

Getting Online When You Travel

Posted by Lee Kirkby on Wed, Feb 24, 2016 @ 11:02 AM

For most people who travel outside of their home area maintaining some sort of online activity is still important.  For the mobile addicted this is a must and they can find it pretty frustrating or expensive, especially if they are on a Canadian based data plan.  Horse....Carriage....Cell_Phone.jpg

Unfortunately roaming charges from most of our online carriers in Canada can be pretty excessive and therefore manuy users resist using their cellular tools while travelling. Sometimes you get forced into it and you just have to bite the bullet and pay when the bill comes in.

If your air flight, car rental or other reservation gets interrupted while you are travelling you can be sure the only notice you receive will be an email notice requesting you to go to some web connection for further info.  If you are not connected then you don't get the notice.  At times there is no phone service available to you (of course you would need your cell to call anyway unless you are in a hotel) and thus email or web is your only communication choice.

No matter what mode of travel you are using a cell phone or connection seems to be commonly needed.

How to reduce the impact of roaming?

  • The first thing that most people count on to reduce the impact of roaming is to use public WiFi hotspots to connect their device.  This can be in a hotel lobby, a restaurant or public building.  Sometimes free connections are available at transportation hubs or other open locations.  

  • Using an internet cafe or public interent service is also an option.  Of course in this instance there will be some charge for the connectivity but it will most likely be substantailly less than a roaming charge on your mobile device.

  • Checking about availability of WiFi connections, Free or Paid, when making hotel, resort or cruise reservations can help deal with the online need.  Sometimes the free service is pretty poor and an upgrade has to be purchased to do anything useful but for basic use it might be enough.

  • Pre plan your roaming needs and book a roaming package from your mobile carrier before you go away.  This is usually substantially less costly than just using a pay as you go roaming service from your carrier.  Unfortuanately, Canadian carriers see this kind of roaming upgrade as a way to pick up additional dollars from contract customers and the charges can still be significant.

  • Purchase a mobile 'sim' card in the location where you are travelling that can be put into your mobile device and thereby use the local service rather than your home carrier as your new phone and data service.  This can be the cheapest route but your device will need to be compatible with the local service and your device will need to be unlocked so the new sim can take effect.

  • Buy a prepaid phone in the location where you are travelling and use the local services. The challenge with this is you change phone number and it will most likely not support other connectivity you might need.  Check whether it can serve as a hotspot (some will not and some laptops or tablets may not work with a device) if you wish to use it as a connection tool beyond its own features.

An interesting option I found

In searching for a way to provide connectivity for several devices on an extended trip I came across a service called KeepGo.  This service operates in two ways.  

The first is they sell cell phone sims which have international capability (about 64 countries at current count) and which will permit data connections through cellular phones in those locations.  The sim comes bundled with a 1GB data plan which is good for a year from first use.  Additonal data can be added through a website at any time.  You need an unlocked phone for the sim to be added into it.

The second is a small mobile hotspot device that comes bundled with a 1GB sim and is again usable in the 64 countries on the list.  The data is good for a year and up to seven devices can share the hotspot at any one time.  The Mobile Hotspot is rechargeable and connects to an appropriate cellular system in the country you are travelling and enables WiFi connectivity on the go.  Again, you can top up the data amount at anytime and additions are good for a year and in any country.

Using this service you are not restricted where you connect however you do not get a phone to use, although you could use services like Skype or others to talk over the WiFi connection from your device.  For more information and pricing you can check out KeepGo.

Roam the world

Whatever choice you make for maintaining your connections while travelling, be ready to spend more than you are used to with your home plan and also to expect less robust service than we are usually comfortable with when connected in Canada.  While our connections are not cheap in Canada they usually are robust and we sometimes take speed for granted, something not always available worldwide.

However you decide to deal with your need to roam a bit of research and planning ahead of time may be worthwhile.

Lee K

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Photo credit: By Pete Markham from Loretto, USA (Horse....Carriage....Cell Phone?) [CC BY-SA 2.0 (], via Wikimedia Commons

Topics: cost of internet, digital tools, Canadian IT