Office Document Strategies Blog

Inbound vs outbound marketing, and Office Document Strategies !

Posted by Lee Kirkby on Fri, Oct 21, 2011 @ 09:10 AM

For over a year now we have been using a system provided by Hubspot to host and manage our website.  The Office Document Strategies Blog is a key element of that site and we have been building content in this blog as well as working on other elements of our site.

Read More

Topics: office document strategy, sales, Customer service, inbound marketing

Your Spam Scanning Filters Could Be Costing You Business

Posted by Lee Kirkby on Sat, Sep 17, 2011 @ 11:09 AM

Read More

Topics: e-mail, Customer service, IT network, IT support

Colour Multifunction Copier Install Is Done Right Inspite of My Error

Posted by Lee Kirkby on Wed, Sep 7, 2011 @ 08:09 AM

I recently returned from a short vacation.  While away one of my clients had a new colour multifunction copier installed in their offices.  At the same time our technical team member reactivated a B&W multifunction print device that they had mothballed for about a year while their offices were under construction.

Read More

Topics: Multifunction Printer, Colour printer, Copier, colour multifunction, colour multifunction printer, Customer service

9 Points to Consider For Good Customer Service

Posted by Lee Kirkby on Fri, Jul 15, 2011 @ 07:07 AM

I had an experience this week that really underlined for me what makes good customer service.  It is always the little things that make you remember the people who go out of their way to make your experience excellent.

Read More

Topics: document storage strategy, document management, Customer service