Office Document Strategies Blog

AIIM's Top Ten Excuses for NOT Considering Document Management

Posted by Lee Kirkby on Tue, Sep 20, 2011 @ 11:09 AM

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Topics: Software, document filing, video, document storage strategy, document management

Anti-Idling Bylaws Create New Document Security And Shredding Risk

Posted by Lee Kirkby on Mon, Aug 15, 2011 @ 08:08 AM

So what does anti-idling have to do with document security and shredding? 

It seems that due to municipal anti-idling laws in Burlington, Hamilton and other jurisdictions the mobile shredding services are being restricted from doing on site shredding.  It appears that running their engines for the time it takes to complete shredding projects onsite violates the anti-idling bylaws and they are not permitted to operate in this manner.

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Topics: document storage strategy, document management, Document, Paper shredding, shredders

Privacy Commissioner Damns Paper Records - Yes To Paperless Filing

Posted by Lee Kirkby on Wed, Jul 27, 2011 @ 09:07 AM

The recent news about the "lost" cancer reports that were sent to doctors around Ontario was the topic of some coverage on the CBC radio this morning.  Why is this important?  The story is really all about paperless filing.

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Topics: document filing, document storage strategy, software tools, document management, Document, privacy, Canadian Legislation

Your Paperless Office and Document Management (Video)

Posted by Lee Kirkby on Tue, Jul 26, 2011 @ 08:07 AM

I'm not convinced that a truly paperless office is possible, however i do think that there is a real convergence between the traditional paper based office and the world of document management using electronic tools. 

This video outlines the issues and some tips to understand as you look to embrace the convergence and move into a more electronic filing system. 
Understand the trends in the office which make it feasible to build a single system which works with your traditional paper structures and takes advantage of the advances which make electronic capability easier and lead to a better ROI.

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Topics: document filing, document storage strategy, document management, Document, privacy, office document strategy

9 Points to Consider For Good Customer Service

Posted by Lee Kirkby on Fri, Jul 15, 2011 @ 07:07 AM

I had an experience this week that really underlined for me what makes good customer service.  It is always the little things that make you remember the people who go out of their way to make your experience excellent.

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Topics: document storage strategy, document management, Customer service

Multifunction Copier - Like A Furnace? - A Hamilton Comment

Posted by Lee Kirkby on Thu, Jun 30, 2011 @ 07:06 AM

A little while ago I was talking to one of our clients in Hamilton ON and he described looking for a multifunction copier (MFP) as like looking for a furnace, "Something you have to do not something you want to do".  His premise was this was a necessary evil not a necessity.

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Topics: e-mail, Multifunction Printer, Scanning, document management, MFP, Printer, office document strategy, Kyocera copier

Document Management in Burlington - No More Filing Cabinets!

Posted by Lee Kirkby on Fri, Jun 24, 2011 @ 08:06 AM

In this electronic day I don't understand why more companies have not embraced document management in our town, Burlington Ontario Canada.  I know there are some who are using it, as we have installed systems and have clients using our cloud based document management service, but the majority of businesses still seem to be glued to their filing cabinets.

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Topics: document filing, document storage strategy, document management

Document Scanning and File Conversion, the Best Format

Posted by Lee Kirkby on Wed, Jun 15, 2011 @ 07:06 AM

Document scanning has become a given technology in most offices.  Once users start being able to convert files from paper to electronic form for use in e-mail, storage as records and for ease of portability the growth of electronic documents in the office mushrooms.

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Topics: Scanning, document filing, document storage strategy, software tools, document management

99% of SMB's Report Problems With Document Filing - Survey

Posted by Lee Kirkby on Fri, May 13, 2011 @ 08:05 AM

In a recent e-mail survey I conducted,  sent to over 700 SMB companies in the Hamilton, Burlington, Oakville corridor of Ontario Canada we found that document filing and retrieval was a serious problem.

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Topics: Scanning, document filing, document management, Document

Workflow Tool Makes Document Scanning Viable - 9 Step Process

Posted by Lee Kirkby on Fri, Apr 29, 2011 @ 14:04 PM

I recently configured a workflow design for a client who is planning to use a multifunction printer (MFP) for document scanning to support a service work order application.

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Topics: Software, Multifunction Printer, document filing, document storage strategy, software tools, document management, MFP, Document