In his christmas blog, Vince McHugh published a copy of a recent letter that has been sent by Ricoh USA to their customers (former Ikon customers) who are still operating Canon equipment. This letter indicates that they will no longer renew service agreements with those customers on their Canon equipment once their current plan runs out.
Office Document Strategies Blog
Ricoh Announces Non Renewal Service Agreements for Canon MFP
Posted by Lee Kirkby on Fri, Jan 4, 2013 @ 07:01 AM
Topics: Multifunction Printer, MFP, Multifunction Printer support, Samsung
So do you not want us to maintain the document feeder/scanner!
One of the strangest trends that seems to have traction in support pricing for MFP printers is pressure to provide scans on the device for Free.
Topics: Multifunction Printer, Scanning, MFP, Multifunction Printer support
Network MFP Scanning Breaks Due to Office Plants
Posted by Lee Kirkby on Sun, Aug 26, 2012 @ 05:08 AM
Topics: Multifunction Printer, Scanning, MFP, Multifunction Printer support
There is a constant pitch in the photocopier industry for end users to be sure that they work with OEM (original equipment manufacturer) approved toner in their devices. There are some obvious reasons why this is the case.
Topics: Multifunction Printer, toner, Copier, Multifunction Printer support, toner pirates
Colour Print or Copy for 2 Cents Per Page | Kyocera MFP 3 Tier Pricing
Posted by Lee Kirkby on Thu, Jul 19, 2012 @ 08:07 AM
Topics: Multifunction Printer, MFP, cost of colour, Copier, colour multifunction, colour multifunction printer, Multifunction Printer support, Kyocera copier
Full Service MFP Support Program Provides Great Value | 16 Components
Posted by Lee Kirkby on Tue, Jul 17, 2012 @ 07:07 AM
Topics: MFP, Colour printer, cost of colour, colour multifunction, colour multifunction printer, cost of printing, Multifunction Printer support, Kyocera copier