One of the infrequent tasks that every organization faces at some point is buying or leasing a new print device. Often someone just says, 'order one like the one we have now". Of course since print devices tend to last for some time the one you have now may no longer be in the market and it may not really be the right fit for your current needs. Here are a few of the key decisions you need to consider BEFORE you place that order.Read More
Office Document Strategies Blog
Ever since the early days of the photocopier and now the connected printer there have been unscrupulous players who have promoted and sold toner for massive premiums over the real retail price. There are a number of ways the scams work but the most common we see involve phone contacts to unwitting potential targets.Read More
I have observed over the past fifteen years that the daily life of a copier technician has undergone a significant change. These critical customer support people have seen more change in their careers than in most industries. In the copier/mfp dealership I have been involved with there is a team of very experienced and long serving technical experts who daily respond to clients and solve their issues.
Kyocera Document Solutions Canada has announced the release of upgraded versions of the popular TASKalfa series of mono and colour MFPs.
There are many considerations when you purchase or lease a new MFP. Some are obvious but many may not be. Here's a simple checklist of things you might take into account.
In his christmas blog, Vince McHugh published a copy of a recent letter that has been sent by Ricoh USA to their customers (former Ikon customers) who are still operating Canon equipment. This letter indicates that they will no longer renew service agreements with those customers on their Canon equipment once their current plan runs out.
So do you not want us to maintain the document feeder/scanner!
One of the strangest trends that seems to have traction in support pricing for MFP printers is pressure to provide scans on the device for Free.
There is a constant pitch in the photocopier industry for end users to be sure that they work with OEM (original equipment manufacturer) approved toner in their devices. There are some obvious reasons why this is the case.