Office Document Strategies Blog

Choose The Right Multifunction Printer

Posted by Lee Kirkby on Wed, Jun 19, 2019 @ 10:06 AM

As anyone who is looking for a multifunction printer (MFP) knows there are hundreds of options you could choose from.  Of course not all of them will be in your particular budget so that is one tool for narrowing your choices but there are also other considerations which you must think about. 

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Topics: Multifunction Printer, MFP, colour multifunction, Multifunction Printer support

Microsoft Security Patch Breaks SMB Scanning On MFPs

Posted by Lee Kirkby on Wed, Feb 6, 2019 @ 06:02 AM

Reports are coming in that many older functioning MFPs from virtually every brand are having difficulty with SMB scanning due to an upgrade that Microsoft has released which affects the older versions of SMB (V0 & V1).  The upgrade corrects a security problem which is a good thing but for networked MFPs from Kyocera, Ricoh, Konica Minolta, Canon, Toshiba, Sharp, Samsung and other brands, it can interfere with the functioning of their scanning operations. 

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Topics: Multifunction Printer, Scanning, MFP, photocopier, Multifunction Printer support, Windows 10, Microsoft, it security

Business Operations Are Part Of Internet Of Things

Posted by Lee Kirkby on Wed, Nov 21, 2018 @ 07:11 AM

When we hear about the Internet of Things we usually think about video doorbells, electronic locks, Alexa, Google Home, automated lighting, connected appliances and the many other ways that the world wide web has impacted consumer life styles. 

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Topics: business processes, Multifunction Printer support, IT connectivity, automation, malware, it security

Enhanced Print Device Management Improves Printer And MFP Performance

Posted by Lee Kirkby on Wed, Oct 10, 2018 @ 08:10 AM

The consumer market is flooded with tools to enhance personal tech performance through hardware and software tools.  In these days of Alexa and Google Home there are many ways that consumers interact with physical devices using apps and voice commands.  Check the weather, turn on and off lights, schedule events in your calendar and get reminders on critical activities all through your mobile device or a small speaker system in your home.  

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Topics: MFP, toner, colour multifunction printer, photocopier, Customer service, Multifunction Printer support, Kyocera copier, Kyocera Canada

Key Decisions To Make When Purchasing New Printer

Posted by Lee Kirkby on Wed, Feb 1, 2017 @ 08:02 AM

One of the infrequent tasks that every organization faces at  some point is buying or leasing a new print device.  Often someone just says, 'order one like the one we have now".  Of course since print devices tend to last for some time the one you have now may no longer be in the market and it may not really be the right fit for your current needs.  Here are a few of the key decisions you need to consider BEFORE you place that order. 

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Topics: Multifunction Printer, MFP, Printer, colour multifunction, Multifunction Printer support

Police Arrest 20 In Toner Scam

Posted by Lee Kirkby on Wed, Jul 6, 2016 @ 07:07 AM

Ever since the early days of the photocopier and now the connected printer there have been unscrupulous players who have promoted and sold toner for massive premiums over the real retail price.  There are a number of ways the scams work but the most common we see involve phone contacts to unwitting potential targets.  

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Topics: toner, Multifunction Printer support

Life Of A Copier Tech Has Changed Dramatically In Past 15 Years

Posted by Lee Kirkby on Wed, Nov 13, 2013 @ 07:11 AM

  I have observed over the past fifteen years that the daily life of a copier technician has undergone a significant change.  These critical customer support people have seen more change in their careers than in most industries.  In the copier/mfp dealership I have been involved with there is a team of very experienced and long serving technical experts who daily respond to clients and solve their issues.

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Topics: technology tools, Scanning, software tools, MFP, Customer service, Multifunction Printer support, managed services plan, Fax

Kyocera Canada Launches New TA5551ci Colour & TA5501i Mono MFPs

Posted by Lee Kirkby on Wed, Oct 16, 2013 @ 07:10 AM

Kyocera Document Solutions Canada has announced the release of upgraded versions of the popular TASKalfa series of mono and colour MFPs. 

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Topics: Multifunction Printer, MFP, colour multifunction, colour multifunction printer, Multifunction Printer support, Kyocera copier, Kyocera Canada

40 Questions To Ask About Your MFP Purchase Or Lease

Posted by Lee Kirkby on Tue, Apr 23, 2013 @ 07:04 AM

There are many considerations when you purchase or lease a new MFP.  Some are obvious but many may not be.  Here's a simple checklist of things you might take into account.

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Topics: Multifunction Printer, MFP, colour multifunction, Multifunction Printer support

Image Quality Not a Main Criteria in MFP Purchase

Posted by Lee Kirkby on Tue, Feb 12, 2013 @ 08:02 AM

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Topics: Multifunction Printer, MFP, colour multifunction, Customer service, Multifunction Printer support