Office Document Strategies Blog

Integrated Retailing Improves Customer Satisfaction

Posted by Lee Kirkby on Wed, May 25, 2016 @ 07:05 AM

As we have all experienced the retail environment is rapidly changing.  At one time the physical retail store was the core of every retailer's business but for many in today's environment it is only one component of a retail system.

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Topics: sales, Customer service, Canadian IT

Online Sales Compliment Offline Sales

Posted by Lee Kirkby on Wed, Feb 10, 2016 @ 07:02 AM

Canada was predicted to have approximately $26.83 billion in online sales in 2015 representing almost a seventeen percent increase over the previous year.  Of course part of this is fueled by people taking less time to shop, new services being offered by retailers like online grocery purchasing (then pick up on a predetermined time at the store or other location), as provided by Loblaws at their Click and Collect locations and also due to tools for easing returns when products don't match expectations.

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Topics: technology tools, sales, Canadian IT

Ugly Stories About Postage Meter Contracts - Canada

Posted by Lee Kirkby on Mon, May 30, 2011 @ 08:05 AM

Joanna W from our office just completed a project contacting a group of our existing clients to request a copy of their postage meter contracts.  These were clients who do other business with us but not postage equipment.  A number of clients were prepared to discuss their current agreements and many sent us copies of their rental or lease agreements. 

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Topics: Postage meter, sales, postage machine

Colour Printer Purchase is an Emotional Decision!

Posted by Lee Kirkby on Fri, May 21, 2010 @ 16:05 PM

 

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Topics: Colour printer, colour multifunction printer, sales