Office Document Strategies Blog

Ricoh Announces Non Renewal Service Agreements for Canon MFP

Posted by Lee Kirkby on Fri, Jan 4, 2013 @ 07:01 AM

In his christmas blog, Vince McHugh published a copy of a recent letter that has been sent by Ricoh USA to their customers (former Ikon customers) who are still operating Canon equipment.  This letter indicates that they will no longer renew service agreements with those customers on their Canon equipment once their current plan runs out.

Read More

Topics: Multifunction Printer, MFP, Multifunction Printer support, Samsung

You Don't Want to Pay for Scans on Your MFP

Posted by Lee Kirkby on Fri, Sep 21, 2012 @ 07:09 AM

So do you not want us to maintain the document feeder/scanner!

One of the strangest trends that seems to have traction in support pricing for MFP printers is pressure to provide scans on the device for Free.

Read More

Topics: Multifunction Printer, Scanning, MFP, Multifunction Printer support

Network MFP Scanning Breaks Due to Office Plants

Posted by Lee Kirkby on Sun, Aug 26, 2012 @ 05:08 AM

Read More

Topics: Multifunction Printer, Scanning, MFP, Multifunction Printer support

Photocopier & Printer Toner OEM or Compatible

Posted by Lee Kirkby on Wed, Aug 15, 2012 @ 07:08 AM

There is a constant pitch in the photocopier industry for end users to be sure that they work with OEM (original equipment manufacturer) approved toner in their devices.  There are some obvious reasons why this is the case.

Read More

Topics: Multifunction Printer, toner, Copier, Multifunction Printer support, toner pirates

Colour Print or Copy for 2 Cents Per Page | Kyocera MFP 3 Tier Pricing

Posted by Lee Kirkby on Thu, Jul 19, 2012 @ 08:07 AM

Read More

Topics: Multifunction Printer, MFP, cost of colour, Copier, colour multifunction, colour multifunction printer, Multifunction Printer support, Kyocera copier

Full Service MFP Support Program Provides Great Value | 16 Components

Posted by Lee Kirkby on Tue, Jul 17, 2012 @ 07:07 AM

Read More

Topics: MFP, Colour printer, cost of colour, colour multifunction, colour multifunction printer, cost of printing, Multifunction Printer support, Kyocera copier