Office Document Strategies Blog

MFP Service And Maintenance Are Different

Posted by Ian Leppert on Wed, Oct 18, 2017 @ 07:10 AM

What is the difference?  Answer: Who does the work.

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Topics: MFP, Colour printer, Managed Print Services

Online Coverage Of Office Equipment Frustrations Can Be True

Posted by Ian Leppert on Wed, Oct 4, 2017 @ 08:10 AM

People who are fans of the movie "Office Space" remember the scene where three of the players take the printer out to the field and beat it to death because it keeps giving an paper jam error even when there is no paper jam.

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Topics: Multifunction Printer, Printer, Managed Print Services

Managed Print Services Need Flexible Hardware Components

Posted by Lee Kirkby on Wed, Sep 23, 2015 @ 13:09 PM

I participated in a short discussion with some of my colleagues as analysis was being undertaken to respond to a client request for proposal.  The discussion got me thinking.

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Topics: MFP, Customer service, Managed Print Services

Managed Print Services (MPS) & What End Users Want

Posted by Lee Kirkby on Wed, Oct 15, 2014 @ 08:10 AM

For manufacturers, dealers and other suppliers to the print industry the issues surrounding Managed Print Services has been a hot topic for the past few years.  It has even seen the creation of a new association the MPSA.  

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Topics: workflow processes, cost of printing, office document strategy, business processes, Managed Print Services

What People Print On Their Network Printers

Posted by Lee Kirkby on Wed, Aug 13, 2014 @ 08:08 AM

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Topics: software tools, Printer, Managed Print Services

Its Time For A Print Audit

Posted by Lee Kirkby on Wed, Jul 16, 2014 @ 09:07 AM

As computer networks grow and more and more users are brought on line there is one part of the network that is often forgotten and goes unmanaged.  This growth can lead to unnecessary cost and also higher volumes of help desk issues.  It involves the continued growth of print connection on the network as users decide they need a new printer to do their work.

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Topics: cost of printing, business processes, Managed Print Services

The Unseen Costs of Document Workflows Are Opportunities

Posted by Lee Kirkby on Wed, Apr 16, 2014 @ 07:04 AM

Every business experiences document workflows.  They are the way information moves between employees internally and suppliers and clients externally.  They have a direct impact on business revenues and results.

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Topics: workflow processes, document management, Managed Print Services

Decline in Print Revenue Contrasts To Growth In LED Screens

Posted by Lee Kirkby on Tue, Jan 29, 2013 @ 14:01 PM

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Topics: tablet, Multifunction Printer, Scanning, MFP, Printer, Managed Print Services

Samsung Canada Announces Refresh for Ledger (A3) Product Lineup

Posted by Lee Kirkby on Wed, Dec 5, 2012 @ 08:12 AM

Samsung Canada has announced a new refreshed series of ledger sized mfp products which will become available in early 2013.  Consisting of a 25 ppm (CLX-9252NA) and 35 ppm (CLX-9352NA) colour group and a 30 ppm (SCX-8230NA) and 40 ppm (SCX-8240NA) mono group the new series of models feature some key differences to their predecessors.

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Topics: Multifunction Printer, MFP, colour multifunction, colour multifunction printer, Managed Print Services, Samsung

Canon Toner Suit - Impact For Managed Print

Posted by Lee Kirkby on Mon, Mar 5, 2012 @ 07:03 AM

Everyone who uses a laser printer knows that the cost of the toner that runs them can be expensive.  Depending upon the brand, speed and design toner costs will vary but there is a general sense that it is a costly product to consumer.  One of the reasons for the push to managed print services is as a means to better control toner costs.

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Topics: cost of printing, Managed Print Services, managed toner plan