A recent article has pegged the value of the internet of things (IofT) as a $300 billion industry. When you think of all the items you can now connect to your home network:
Read MoreOffice Document Strategies Blog
Domain Registration Scams Abound | IT Owners Beware
Posted by Lee Kirkby on Wed, Jan 14, 2015 @ 08:01 AM
One common IT related scam that often flies under the radar is the domain registration scam. In this situation a notification gets sent to a registered owner of a website domain address from some official looking email address such as
Read MoreTopics: software tools, spam, IT Scams
Hacking Attacks Show IT& Data Security Is Always An Issue
Posted by Lee Kirkby on Wed, Sep 17, 2014 @ 08:09 AM
Topics: software tools, IT network, network security
Scanning Equipment Replacement Leads To Process Change & Savings
Posted by Lee Kirkby on Wed, Aug 27, 2014 @ 07:08 AM
One of the things that often happens when office equipment leases come to an end, or when older equipment is being replaced, is a simplistic replacement process gets used. This can be a mistake if the time is not taken to step back and do a process review to ensure that the replacement optimizes the potential for business gains.
Topics: technology tools, Scanning, document filing, document storage strategy, software tools, document management, docucapture, Document, business processes
Topics: software tools, Printer, Managed Print Services
Life Of A Copier Tech Has Changed Dramatically In Past 15 Years
Posted by Lee Kirkby on Wed, Nov 13, 2013 @ 07:11 AM
I have observed over the past fifteen years that the daily life of a copier technician has undergone a significant change. These critical customer support people have seen more change in their careers than in most industries. In the copier/mfp dealership I have been involved with there is a team of very experienced and long serving technical experts who daily respond to clients and solve their issues.
Topics: technology tools, Scanning, software tools, MFP, Customer service, Multifunction Printer support, managed services plan, Fax
Kyocera Upgrades Teaching Assistant & Adds New Homepoint Application
Posted by Lee Kirkby on Wed, Aug 7, 2013 @ 08:08 AM
Kyocera Document Solutions is continuing to refine and add to the suite of available applications which support their line of multifunction printers (mfp).
Topics: Software, Multifunction Printer, Scanning, software tools, MFP, Kyocera copier
Users Get Confused Because It Is Not All In the MFP
Posted by Lee Kirkby on Thu, Jun 27, 2013 @ 06:06 AM
Multifunctional printers or devices (MFP or MFD - you pick which term you like best) are remarkable things. At times you think they can actually think for you with the capabilities they offer. There is a down side to this as well when we are trying to configure them for clients.
Topics: Multifunction Printer, software tools, MFP, Document, Fax
Email Goes Stale Really Fast - IT Network Failure Proves the Case
Posted by Lee Kirkby on Sat, Feb 9, 2013 @ 12:02 PM
We had an IT network system failure recently and our email was down for several days due to data corruption. Over the years the data base to our Exchange email had grown to a pretty big size so running the necessary tools to clean the corruption and recover our system took a long time. We're talking many hours spread over several days.
Topics: Computer, software tools, IT network, IT support
Social Media Must Be A Part of Your Office Document Strategy
Posted by Lee Kirkby on Tue, Jan 15, 2013 @ 08:01 AM
When we think about office documents and our strategy in dealing with them the common picture in our mind is a piece of paper. For many workers this picture in their mind is starting to change. It could be the 140 characters of a tweet, the images of a facebook page, or an email message coming through LinkedIn. It may also be a new blog post that has been posted to your website.
Topics: e-mail, document filing, document storage strategy, software tools, office document strategy, Customer service


