Office Document Strategies Blog

Enhanced Print Device Management Improves Printer And MFP Performance

Posted by Lee Kirkby on Wed, Oct 10, 2018 @ 08:10 AM

The consumer market is flooded with tools to enhance personal tech performance through hardware and software tools.  In these days of Alexa and Google Home there are many ways that consumers interact with physical devices using apps and voice commands.  Check the weather, turn on and off lights, schedule events in your calendar and get reminders on critical activities all through your mobile device or a small speaker system in your home.  

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Topics: Kyocera Canada, Kyocera copier, Multifunction Printer support, Customer service, photocopier, colour multifunction printer, toner, MFP

Police Arrest 20 In Toner Scam

Posted by Lee Kirkby on Wed, Jul 6, 2016 @ 07:07 AM

Ever since the early days of the photocopier and now the connected printer there have been unscrupulous players who have promoted and sold toner for massive premiums over the real retail price.  There are a number of ways the scams work but the most common we see involve phone contacts to unwitting potential targets.  

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Topics: toner, Multifunction Printer support

There Can Be Humour In MFP Toner Piracy

Posted by Lee Kirkby on Wed, Sep 2, 2015 @ 09:09 AM

A true story in her own words:  

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Topics: MFP, toner, IT Scams

MFP Copier Toner Scammers Strike Again. Beware! | Burlington ON

Posted by Lee Kirkby on Wed, Apr 2, 2014 @ 07:04 AM

Beware.  Know who you are ordering MFP, copier or printer toner from.

We have written before about scams which are used to try to hoodwink accounts payable offices into paying for toner that is not needed for their business.  One of our clients has just sent us the information on another of these scams.

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Topics: Printer, MFP, Multifunction Printer, Printer, toner, toner pirates

Photocopier & Printer Toner OEM or Compatible

Posted by Lee Kirkby on Wed, Aug 15, 2012 @ 07:08 AM

There is a constant pitch in the photocopier industry for end users to be sure that they work with OEM (original equipment manufacturer) approved toner in their devices.  There are some obvious reasons why this is the case.

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Topics: Copier, Multifunction Printer, toner, Copier, toner pirates, Multifunction Printer support

MFP & Printer Toner Pirates Still Active In Burlington

Posted by Lee Kirkby on Sat, Jun 30, 2012 @ 06:06 AM

MFP & printer toner pirates are still active in Burlington.  Another client dodges a bullet.

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Topics: MFP, Copier, Printer, toner, SMB, Copier, toner pirates

Unscrupulous Toner Pirates - Warehouse Service Center, Inc.

Posted by Lee Kirkby on Thu, May 3, 2012 @ 16:05 PM

Taking advantage of people in getting them to order unneeded toner for their mfp or printers is the practice of Warehouse Service Centre, Inc. from Escondido California.  Of course in all of what they ship and fax, they never put phone numbers or e-mail addresses where someone can contact them.

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Topics: Multifunction Printer, Printer, toner, Copier, toner pirates

Don't Shake The Toner in Your Kyocera MFP Printer

Posted by Lee Kirkby on Wed, May 2, 2012 @ 11:05 AM

Our company just installed a new fleet of Kyocera TASKalfa 5550ci colour mfp printers in a client site.  This installation was as the result of a competitive process and we replaced another brand of colour mfp (Konica-Minolta) which had been in place.

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Topics: MFP, Multifunction Printer, colour multifunction, toner, colour multifunction printer, Kyocera copier, Kyocera Canada

Your Low Volume Colour Printer is Still Eating Toner

Posted by Lee Kirkby on Wed, Sep 14, 2011 @ 10:09 AM

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Topics: Printer, Colour printer, colour multifunction, Printer, toner, Colour printer

A Better Way to Manage Your Colour Printer Toner and B&W Too.

Posted by Lee Kirkby on Wed, Aug 31, 2011 @ 07:08 AM

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Topics: Printer, Colour printer, Printer, toner, managed toner plan