Office Document Strategies Blog

Time To End Your Fax Machine

Posted by Lee Kirkby on Wed, Sep 6, 2017 @ 07:09 AM

When first invented and popularized fax machines were seen as a wondrous invention.  After all being able to send a piece of paper or even a whole document to someone in another office or even across the world over a phone line was pretty different than the norm at the time.

Read More

Topics: Fax, MFP, mailing machines

Life Of A Copier Tech Has Changed Dramatically In Past 15 Years

Posted by Lee Kirkby on Wed, Nov 13, 2013 @ 07:11 AM

  I have observed over the past fifteen years that the daily life of a copier technician has undergone a significant change.  These critical customer support people have seen more change in their careers than in most industries.  In the copier/mfp dealership I have been involved with there is a team of very experienced and long serving technical experts who daily respond to clients and solve their issues.

Read More

Topics: MFP, Scanning, software tools, technology tools, Customer service, Fax, Multifunction Printer support, managed services plan

Users Get Confused Because It Is Not All In the MFP

Posted by Lee Kirkby on Thu, Jun 27, 2013 @ 06:06 AM

Multifunctional printers or devices (MFP or MFD - you pick which term you like best) are remarkable things.  At times you think they can actually think for you with the capabilities they offer.  There is a down side to this as well when we are trying to configure them for clients.

Read More

Topics: Document, MFP, Multifunction Printer, software tools, Document, Fax

Email Has Its 41st Birthday and Still Growing In Importance

Posted by Lee Kirkby on Thu, Dec 27, 2012 @ 11:12 AM

A recent article in CIO Insights outlines some of the stats on what for many is seen as a new activity but which in fact is much older.  Email: Middle aged and still going strong outlines where email ranks today and compares its use to other e communications tools like Instant Messaging and Social Technologies.

Read More

Topics: software tools, technology tools, e-mail, IT support, mailing equipment, Fax, Paperless office

Fax is Dead...Scanning Has Taken Over

Posted by Lee Kirkby on Mon, Oct 17, 2011 @ 09:10 AM

I was dealing with a client the other day and they were trying to decide if they need to add a fax option to their MFP.  I asked them when the last time was that they got a fax or sent one?  The client said they could not remember when a fax was used.  When we discussed it further it was determined that the things they used to do with faxes they now do using scanning capability.

Read More

Topics: Document, Scanning, Document, e-mail, Fax