Office Document Strategies Blog

Microsoft Windows 8 May Be a Winner For You or Something to Avoid

Posted by Lee Kirkby on Sat, Nov 3, 2012 @ 10:11 AM

As I watch the discussions in the IT community about the relative merits of Windows 8 I can't help but wonder if Microsoft's big gamble will pay off.  Since they have such a dominant position in the desktop OS market on the surface is seems strange that they have introduced a new OS that seems to be more focused on mobile than the desktop.  Opinions vary on whether this was a mistake or good strategy.

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Topics: Software, Software, Computer, IT support, Microsoft Surface, Windows 8

8 Needed Characteristics For Email Spam Control In IT Network

Posted by Lee Kirkby on Wed, Oct 10, 2012 @ 10:10 AM

Everyone complains about the amount of spam that is around the internet.  Somewhere I read that as much as 80+% of the email sent everyday can be spam.  If your email address is a long standing one and you have used it many times to sign up for services and as your login for various web based online opportunities you can be sure that you will receive spam in some form or another.

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Topics: IT network, e-mail, network server, IT support, network security

IT Network Support Complicated by BYOD

Posted by Lee Kirkby on Fri, Sep 14, 2012 @ 07:09 AM

Any business IT network administrator is forced to deal with the impact of BYOD, that's Bring Your Own Device if you have not been fully keeping up with the IT acronym stream.

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Topics: IT network, IT support, BYOD

IT Network Management In Burlington Monitor For Results

Posted by Lee Kirkby on Fri, Aug 10, 2012 @ 06:08 AM

IT network management seems to be in a transition when we look at our practice in the Burlington area of Ontario.  More and more clients are interested in knowing what is actually happening within their system, not just maintaining them on a break fix basis.

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Topics: Computer, software tools, IT network, network backup, technology tools, network server, Computer, IT support, network security

Its Hot Out There. How About Your IT Network Server?

Posted by Lee Kirkby on Mon, Jul 23, 2012 @ 08:07 AM

Its been exceptionally hot this summer in Ontario.  We have had several weeks of drought, above normal temperatures and air conditioning systems have been straining to keep up with the challenge of cooling homes, businesses, public and private spaces.

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Topics: IT network, network server, IT support

Not Every One Has A Connected Copier | Multifunction Printer (MFP)

Posted by Lee Kirkby on Fri, Jul 13, 2012 @ 14:07 PM

Our industry has come to assume that all of the clients we deal with understand what an MFP print device is and what the benefits of them are.  Recently I was working with a new client that was replacing a 10 your old stand alone copier.  For this client the whole world of MFP capabilities was a new world and I found myself having to review a lot of material I had not considered for many years as this is now an unusual discussion.

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Topics: Multifunction Printer, technology tools, Customer service, IT support

Business Computer Support Programs Changing In Burlington

Posted by Lee Kirkby on Tue, Jul 10, 2012 @ 08:07 AM

When we look at the types of agreements that small business clients are acquiring for business computer support in Burlington, Oakville and Hamilton areas of Ontario, a clear shift in focus is occurring.  It is occurring because more vendors and purchasers have determined the traditional approach has been failing both parties.

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Topics: IT network, network backup, network server, IT support, network security

Password Hacking Part of Computer Support in Oakville Ontario

Posted by Lee Kirkby on Mon, Jun 11, 2012 @ 09:06 AM

Our IT service team recently dealt with an interesting project for a computer support client in Oakville.

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Topics: Computer, Software, software tools, Computer, IT support

Is Your IT Network, MFP and Printer Support Program Like My Plumber?

Posted by Lee Kirkby on Mon, May 14, 2012 @ 09:05 AM

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Topics: Printer, MFP, Multifunction Printer, Printer, IT network, Customer service, IT support

IT Network Connections Dog Slow After Windows 7 SP1 Upgrade

Posted by Lee Kirkby on Tue, Mar 27, 2012 @ 08:03 AM

If your workstation is taking forever to make some connections it could be just dog tired but you might want to have your IT network support people check for an issue which Jordan from my team just brought to my attention.

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Topics: IT network, network server, IT support