Office Document Strategies Blog

Password Hacking Part of Computer Support in Oakville Ontario

Posted by Lee Kirkby on Mon, Jun 11, 2012 @ 09:06 AM

Our IT service team recently dealt with an interesting project for a computer support client in Oakville.

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Topics: Computer, Software, software tools, IT support

Is Your IT Network, MFP and Printer Support Program Like My Plumber?

Posted by Lee Kirkby on Mon, May 14, 2012 @ 09:05 AM

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Topics: Multifunction Printer, MFP, Printer, Customer service, IT network, IT support

IT Network Connections Dog Slow After Windows 7 SP1 Upgrade

Posted by Lee Kirkby on Tue, Mar 27, 2012 @ 08:03 AM

If your workstation is taking forever to make some connections it could be just dog tired but you might want to have your IT network support people check for an issue which Jordan from my team just brought to my attention.

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Topics: network server, IT network, IT support

7 Rules to IT Network Backup Reliability

Posted by Lee Kirkby on Sat, Mar 17, 2012 @ 07:03 AM

You are the IT network admin for your business and the day that you hope never comes is the point at which your key business data base gets corrupted due to an error.  Your users are no longer able to manage their operations properly and are desperate for a quick resolution.

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Topics: network server, network backup, IT network, IT support

Consumer Preview of Microsoft Windows 8 -Three Assessments

Posted by Lee Kirkby on Sat, Mar 3, 2012 @ 09:03 AM

This week Microsoft released a Consumer Preview for Windows 8, the new operating system which is slated for general use later this year.  There is major interest in this release as it changes fundamentally the way users will interface with their applications as the model used more closely follows that used on mobile devices like cell phones and tablets.

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Topics: Computer, Software, IT support

Lost Internet Connection Slams Burlington ON IT Services

Posted by Lee Kirkby on Wed, Jan 11, 2012 @ 06:01 AM

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Topics: network server, Customer service, IT network, IT support, network security

4 Reasons For Small Business (SMB) To Consider Cloud IT Services

Posted by Lee Kirkby on Fri, Jan 6, 2012 @ 04:01 AM

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Topics: Computer, document management, IT network, IT support

IT Network Systems Are Like Toilets (Graphic)

Posted by Lee Kirkby on Mon, Dec 5, 2011 @ 05:12 AM

“I am good at what I do…a Techie I am not!!”

This was the heading on a email sent to me from a friend because she knew I work for a business systems company and we handle IT network systems.

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Topics: Computer, IT network, IT support

Free Toolbars Lead to IT Support Calls

Posted by Lee Kirkby on Fri, Sep 30, 2011 @ 11:09 AM

Our IT help desk get's many interesting questions each day as they provide IT support to clients.  They deal with a wide range of users each with their own level of knowledge and ability to troubleshoot the operation of their IT systems.

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Topics: Computer, IT support

Your Spam Scanning Filters Could Be Costing You Business

Posted by Lee Kirkby on Sat, Sep 17, 2011 @ 11:09 AM

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Topics: e-mail, Customer service, IT network, IT support