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Every SMB (Small-medium business) uses email in some way to promote and to grow their business. Whether it is used for sales communication for negotiating or closing business, invoicing, delivery notifications, supplier relationships or just general business correspondence, email is a critical day to day part of every business.
Topics: technology tools, e-mail, Customer service
I just received an email from the Treasurer of a local church asking me to review some suggestions he had for replacing their current mfp at the end of its lease. He knows I have experience in the business but no stake in the decision he is making. There are a couple of interesting components to his request for some advice on what might be his best choice of device.
Topics: Multifunction Printer, MFP, Copier
Last year AIIM the industry association made up of information specialists, sponsored an interesting paper which looked at the paper focused business processes. One of the key themes of the document is that while paper storage for internal documents has gradually grown to become electronic filing in many instances the processes needed to deal with a myriad of incoming paper still gets little focus.
Topics: document management, business processes, Less paper office
Topics: e-mail, Canadian Legislation, spam
Recent reports have outlined the failure of security of an unencrypted hard drive from the Federal Privacy Commissioners Office, as outlined in a recent article from IT World Canada. It appears what happened is a portable hard drive that was connected to a server went missing during an office move to a new location. Embarrassing and potentially a high security risk situation caused by simple human error.
Topics: cloud computing, document storage strategy, Document, network backup
Symantec has released its annual Internet Security Threat report and it contains some significant data which should cause any network administrator to review their network security protocols.
Topics: IT network, network security
Every business experiences document workflows. They are the way information moves between employees internally and suppliers and clients externally. They have a direct impact on business revenues and results.
Topics: workflow processes, document management, Managed Print Services
Topics: Computer, Windows 8, network security, Windows XP
We have written before about scams which are used to try to hoodwink accounts payable offices into paying for toner that is not needed for their business. One of our clients has just sent us the information on another of these scams.
Topics: Multifunction Printer, MFP, Printer, toner, toner pirates
The annual review of Canadian postage rates has led to significant Canada Post Rate Increases Mar31st
Topics: Postage meter, postage rates, mailing equipment, meter rentals, postage machine
This blog discusses ways to optimize and improve the management and production of documents used in your business.
Business documents and their content - whether paper or electronic, are the repository of corporate knowledge which underpins all of the functions of commerce. Using them well can have a significant impact on your success.
