As I write this last post before taking a few days for the Christmas season I am thinking back over a year of writing for the Office Document Strategies blog.
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Topics: Postage meter, Scanning, document storage strategy, MFP, office document strategy, IT network, meter rentals
In a recent Extremetech article a study performed by Columbia indicates that security issues with HP printer firmware could permit hackers to access IT networks containing the printer. The article sites that tens of millions of devices could be affected. There are claims that firmware changes through a hack could lead to fires. It appears that HP does not feel the report is accurate and has published its response. While the reports that hacked firmware changes could create a fire hazard are being challenged it seems some of the other reports regarding data integrity issues are getting more serious concern.
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Topics: Printer, IT network, network security
“I am good at what I do…a Techie I am not!!”
This was the heading on a email sent to me from a friend because she knew I work for a business systems company and we handle IT network systems.
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Topics: Computer, IT network, IT support
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Topics: e-mail, Customer service, IT network, IT support
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Topics: technology tools, software tools, IT network, IT support, Interactive Projector, whiteboard
I often get asked whether clients should buy out right or lease their computers or MFP equipment. The answer is always, it depends upon their circumstances, but there are some real advantages to leasing when considering copiers, computer equipment, software and related services.
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Topics: MFP, IT network, IT support, leasing
Consumer driven technology is changing rapidly and often ends up having an impact on how IT support and other business activities are delivered.
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Topics: technology tools, Computer, IT network
One of the things that bothers me the most when I am dealing with clients is when I learn about deals they have entered into that are just not good for the client. This occurs in all of the areas of our business, IT support, multifunction printers or postage machines.
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Topics: Postage meter, Multifunction Printer, MFP, IT network, postage machine, leasing
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Topics: Computer, IT network, SMB
