Office Document Strategies Blog

HP Printers Could Permit Hacking of IT Network Columbia Report Sayss

Posted by Lee Kirkby on Wed, Dec 7, 2011 @ 04:12 AM

In a recent Extremetech article a study performed by Columbia indicates that security issues with HP printer firmware could permit hackers to access IT networks containing the printer.  The article sites that tens of millions of devices could be affected.   There are claims that firmware changes through a hack could lead to fires.  It appears that HP does not feel the report is accurate and has published its response. While the reports that hacked firmware changes could create a fire hazard are being challenged it seems some of the other reports regarding data integrity issues are getting more serious concern.

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Topics: Printer, IT network, network security

IT Network Systems Are Like Toilets (Graphic)

Posted by Lee Kirkby on Mon, Dec 5, 2011 @ 05:12 AM

“I am good at what I do…a Techie I am not!!”

This was the heading on a email sent to me from a friend because she knew I work for a business systems company and we handle IT network systems.

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Topics: Computer, IT network, IT support

Your Spam Scanning Filters Could Be Costing You Business

Posted by Lee Kirkby on Sat, Sep 17, 2011 @ 11:09 AM

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Topics: e-mail, Customer service, IT network, IT support

Interactive Projectors Replace Smart Boards (Video)

Posted by Lee Kirkby on Wed, Aug 3, 2011 @ 07:08 AM

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Topics: technology tools, software tools, IT network, IT support, Interactive Projector, whiteboard

5 Top Reasons to Lease Computer and MFP Equipment

Posted by Lee Kirkby on Thu, Jul 21, 2011 @ 10:07 AM

I often get asked whether clients should buy out right or lease their computers or MFP equipment.  The answer is always, it depends upon their circumstances, but there are some real advantages to leasing when considering copiers, computer equipment, software and related services.

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Topics: MFP, IT network, IT support, leasing

IT Support And Consumer Technologies Like Facebook Skype Video

Posted by Lee Kirkby on Fri, Jul 8, 2011 @ 07:07 AM

Consumer driven technology is changing rapidly and often ends up having an impact on how IT support and other business activities are delivered.

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Topics: technology tools, Computer, IT network

Bad IT Support, Multifunction Printer, Postage Machine Deals

Posted by Lee Kirkby on Tue, Jul 5, 2011 @ 07:07 AM

One of the things that bothers me the most when I am dealing with clients is when I learn about deals they have entered into that are just not good for the client.  This occurs in all of the areas of our business, IT support, multifunction printers or postage machines.

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Topics: Postage meter, Multifunction Printer, MFP, IT network, postage machine, leasing

IT Managed Services For SMB's - 9 Key Features To Look For

Posted by Lee Kirkby on Fri, Jun 10, 2011 @ 13:06 PM

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Topics: Computer, IT network, SMB

Windows 7 Has Strong Presence - SMB IT Network Survey - Burlington ON

Posted by Lee Kirkby on Tue, May 17, 2011 @ 15:05 PM


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Topics: network backup, IT network, SMB

Top Facebook Pages In the IT Network Space- Weekly Digest

Posted by Lee Kirkby on Mon, Mar 28, 2011 @ 15:03 PM

Our regular weekly digest focuses on Facebook showing some of the better corporate Facebook pages which offer good information in the IT network field and some security tips for your Facebook site.  Of course there is more happening in the document world so there are a couple of other key topics for you as well.

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Topics: technology tools, Software, IT network