Office Document Strategies Blog

Apple IBM IT Partnership | Implications For More Than Enterprises

Posted by Lee Kirkby on Wed, Jul 23, 2014 @ 09:07 AM

The July 15th announcement by Apple and IBM that they were entering into a partnership for IT services and products for enterprise clients has many implications.  The essence of the announcement is that IBM will use its services expertise to develop from the ground up an extensive series of apps specifically for use with Apple iOS based products like the iPhone and iPad.

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Topics: business processes, IT support, BYOD

Its Time For A Print Audit

Posted by Lee Kirkby on Wed, Jul 16, 2014 @ 09:07 AM

As computer networks grow and more and more users are brought on line there is one part of the network that is often forgotten and goes unmanaged.  This growth can lead to unnecessary cost and also higher volumes of help desk issues.  It involves the continued growth of print connection on the network as users decide they need a new printer to do their work.

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Topics: cost of printing, business processes, Managed Print Services

Still Outsourcing Colour Print Production | Consider Doing Your Own

Posted by Lee Kirkby on Wed, Jul 9, 2014 @ 08:07 AM

One of the basic historical tools for business promotion has long been the colour print glossy brochure.  The design and production of these was a staple of all businesses who had to promote a product or service.  Using a designer and then contracting for production was a regular and often expensive task.  Of course the fancier your business the fancier the need for brochures and flyers to promote it.

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Topics: MFP, cost of colour, colour multifunction, colour multifunction printer

Cloud Computing | The Right Solution For You?

Posted by Lee Kirkby on Thu, Jul 3, 2014 @ 12:07 PM

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Topics: cloud computing, document storage strategy, data security

Businesses Are Responding To CASL

Posted by Lee Kirkby on Wed, Jun 25, 2014 @ 08:06 AM

In the past two or three weeks I have noted that there is a steady stream of emails from various businesses that have me on their email distribution list asking me to confirm that I still wish to be on their list.  The common theme is their need to comply with the Canadian Anti Spam Legislation which comes into effect Canada Day, July 2014.

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Topics: e-mail, Canadian Legislation, spam

Data Breaches Are A High Profile IT Issue

Posted by Lee Kirkby on Wed, Jun 18, 2014 @ 09:06 AM

"Last year was by far the worst ever for security, with 2,164 incidents that exposed 822 million records, according to one security report."  

In his recent ITWorldCanada article this is only one of many striking comments made by author Andrew Brooks.  He goes on in the article to outline nine key etiquette steps which can help you protect your reputation even if a breach occurs.  Some are obvious, such as disclose what has happened and what is at risk, as well as focusing on looking after your customers and any others who may be affected by the breach.  

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Topics: business processes, data security, network security

There's Room For Direct Mail In Your Marketing | Postage Rates Help

Posted by Lee Kirkby on Wed, Jun 11, 2014 @ 08:06 AM

In our highly connected world we can think that marketing and promotion is an electronic process exclusively.  Of course then we open our mail box and check the promotions which come in and we look at the print flyers which are directed through newspaper and door delivery.  At times we don't see that the volume of both have changed at all.

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Topics: Postage meter, postage rates, e-mail, mailing equipment

Incremental Document Workflow Alteration Can Get Results

Posted by Lee Kirkby on Wed, Jun 4, 2014 @ 08:06 AM

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Topics: workflow processes, document management, Document, business processes

SMB Business Email As A Key Communication Tool

Posted by Lee Kirkby on Wed, May 28, 2014 @ 09:05 AM

Every SMB (Small-medium business) uses email in some way to promote and to grow their business.  Whether it is used for sales communication for negotiating or closing business, invoicing, delivery notifications, supplier relationships or just general business correspondence, email is a critical day to day part of every business.

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Topics: technology tools, e-mail, Customer service

The Right MFP (Copier)

Posted by Lee Kirkby on Wed, May 21, 2014 @ 07:05 AM

I just received an email from the Treasurer of a local church asking me to review some suggestions he had for replacing their current mfp at the end of its lease.   He knows I have experience in the business but no stake in the decision he is making. There are a couple of interesting components to his request for some advice on what might be his best choice of device. 

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Topics: Multifunction Printer, MFP, Copier