Office Document Strategies Blog

Anti-Idling Bylaws Create New Document Security And Shredding Risk

Posted by Lee Kirkby on Mon, Aug 15, 2011 @ 08:08 AM

So what does anti-idling have to do with document security and shredding? 

It seems that due to municipal anti-idling laws in Burlington, Hamilton and other jurisdictions the mobile shredding services are being restricted from doing on site shredding.  It appears that running their engines for the time it takes to complete shredding projects onsite violates the anti-idling bylaws and they are not permitted to operate in this manner.

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Topics: Document, Paper shredding, shredders, Document, document management, document storage strategy

6 Cautions For Buying a Lease Return Copier or MFP

Posted by Lee Kirkby on Tue, Aug 9, 2011 @ 07:08 AM

Sometimes people want the capability of a newer copier-mfp but are not able to pay for the latest and greatest.  An option that often works for them is to consider a lease return or refurbished machine.  Unfortunately, this type of purchase can be a challenge if you do not understand how the industry works.  Here are things you should consider before entering into a deal.

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Topics: MFP, Multifunction Printer, colour multifunction, colour multifunction printer, Copier, Lease return

Interactive Projectors Replace Smart Boards (Video)

Posted by Lee Kirkby on Wed, Aug 3, 2011 @ 07:08 AM

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Topics: software tools, IT network, technology tools, IT support, Interactive Projector, whiteboard

Privacy Commissioner Damns Paper Records - Yes To Paperless Filing

Posted by Lee Kirkby on Wed, Jul 27, 2011 @ 09:07 AM

The recent news about the "lost" cancer reports that were sent to doctors around Ontario was the topic of some coverage on the CBC radio this morning.  Why is this important?  The story is really all about paperless filing.

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Topics: Document, document filing, privacy, software tools, document management, document storage strategy, Canadian Legislation

Your Paperless Office and Document Management (Video)

Posted by Lee Kirkby on Tue, Jul 26, 2011 @ 08:07 AM

I'm not convinced that a truly paperless office is possible, however i do think that there is a real convergence between the traditional paper based office and the world of document management using electronic tools. 

This video outlines the issues and some tips to understand as you look to embrace the convergence and move into a more electronic filing system. 
Understand the trends in the office which make it feasible to build a single system which works with your traditional paper structures and takes advantage of the advances which make electronic capability easier and lead to a better ROI.

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Topics: Document, document filing, privacy, document management, office document strategy, document storage strategy

5 Top Reasons to Lease Computer and MFP Equipment

Posted by Lee Kirkby on Thu, Jul 21, 2011 @ 10:07 AM

I often get asked whether clients should buy out right or lease their computers or MFP equipment.  The answer is always, it depends upon their circumstances, but there are some real advantages to leasing when considering copiers, computer equipment, software and related services.

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Topics: MFP, IT network, leasing, IT support

9 Points to Consider For Good Customer Service

Posted by Lee Kirkby on Fri, Jul 15, 2011 @ 07:07 AM

I had an experience this week that really underlined for me what makes good customer service.  It is always the little things that make you remember the people who go out of their way to make your experience excellent.

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Topics: document management, document storage strategy, Customer service

IT Support And Consumer Technologies Like Facebook Skype Video

Posted by Lee Kirkby on Fri, Jul 8, 2011 @ 07:07 AM

Consumer driven technology is changing rapidly and often ends up having an impact on how IT support and other business activities are delivered.

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Topics: Computer, IT network, technology tools, Computer

Bad IT Support, Multifunction Printer, Postage Machine Deals

Posted by Lee Kirkby on Tue, Jul 5, 2011 @ 07:07 AM

One of the things that bothers me the most when I am dealing with clients is when I learn about deals they have entered into that are just not good for the client.  This occurs in all of the areas of our business, IT support, multifunction printers or postage machines.

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Topics: MFP, Multifunction Printer, Postage meter, IT network, postage machine, leasing

Multifunction Copier - Like A Furnace? - A Hamilton Comment

Posted by Lee Kirkby on Thu, Jun 30, 2011 @ 07:06 AM

A little while ago I was talking to one of our clients in Hamilton ON and he described looking for a multifunction copier (MFP) as like looking for a furnace, "Something you have to do not something you want to do".  His premise was this was a necessary evil not a necessity.

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Topics: Printer, MFP, Multifunction Printer, Printer, Scanning, document management, office document strategy, e-mail, Kyocera copier