The recent news about the "lost" cancer reports that were sent to doctors around Ontario was the topic of some coverage on the CBC radio this morning. Why is this important? The story is really all about paperless filing.
Office Document Strategies Blog
This video outlines the issues and some tips to understand as you look to embrace the convergence and move into a more electronic filing system.
Understand the trends in the office which make it feasible to build a single system which works with your traditional paper structures and takes advantage of the advances which make electronic capability easier and lead to a better ROI.
I often get asked whether clients should buy out right or lease their computers or MFP equipment. The answer is always, it depends upon their circumstances, but there are some real advantages to leasing when considering copiers, computer equipment, software and related services.
I had an experience this week that really underlined for me what makes good customer service. It is always the little things that make you remember the people who go out of their way to make your experience excellent.
Consumer driven technology is changing rapidly and often ends up having an impact on how IT support and other business activities are delivered.
One of the things that bothers me the most when I am dealing with clients is when I learn about deals they have entered into that are just not good for the client. This occurs in all of the areas of our business, IT support, multifunction printers or postage machines.
A little while ago I was talking to one of our clients in Hamilton ON and he described looking for a multifunction copier (MFP) as like looking for a furnace, "Something you have to do not something you want to do". His premise was this was a necessary evil not a necessity.
In this electronic day I don't understand why more companies have not embraced document management in our town, Burlington Ontario Canada. I know there are some who are using it, as we have installed systems and have clients using our cloud based document management service, but the majority of businesses still seem to be glued to their filing cabinets.
Kyocera had just introduced a significant upgrade to their multifunction printer lineup. Eleven new models have just hit the street and they offer a major upgrade to the past line from Kyocera.
Document scanning has become a given technology in most offices. Once users start being able to convert files from paper to electronic form for use in e-mail, storage as records and for ease of portability the growth of electronic documents in the office mushrooms.