In Canada there are three manufacturers of postage meters that are approved by Canada Post, Francotyp-Postalia, Neopost and Pitney Bowes. Given that they all have direct sales operations in Canada why should you not buy directly from one of them?
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Topics: Postage meter, mailing equipment, Customer service, postage machine
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Topics: Multifunction Printer, MFP, colour multifunction, Customer service, Multifunction Printer support
When we think about office documents and our strategy in dealing with them the common picture in our mind is a piece of paper. For many workers this picture in their mind is starting to change. It could be the 140 characters of a tweet, the images of a facebook page, or an email message coming through LinkedIn. It may also be a new blog post that has been posted to your website.
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Topics: e-mail, document filing, document storage strategy, software tools, office document strategy, Customer service
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Topics: Computer, Multifunction Printer, MFP, Customer service, leasing
As a dealer representing one of the three Canadian postage machine manufacturers one of the questions we answer for clients is why they should work through a dealer rather than do a deal direct with a manufacturer.
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Topics: Postage meter, mailing equipment, Customer service, postage machine
A recent Hubspot blog post outlines extensively the impact that multiple screen choices play in users's communications and interactions. Gone are the days when a single computer screen was the source of most of a person's key information.
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Topics: technology tools, Computer, Customer service
Our industry has come to assume that all of the clients we deal with understand what an MFP print device is and what the benefits of them are. Recently I was working with a new client that was replacing a 10 your old stand alone copier. For this client the whole world of MFP capabilities was a new world and I found myself having to review a lot of material I had not considered for many years as this is now an unusual discussion.
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Topics: technology tools, Multifunction Printer, Customer service, IT support
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Topics: Multifunction Printer, MFP, Printer, Customer service, IT network, IT support
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Topics: network server, Customer service, IT network, IT support, network security
Over the past three weeks I have been working with a client that is looking to buy a new wide format (engineering) MFP. In that time they have demo'd four makes and models of equipment and looked at the plot management software that supports the hardware devices. The client's need is well defined and they understand what they are looking for.
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Topics: Software, MFP, Customer service, Wide format MFP
