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There are a number of ways that IT service can be contracted for your office I.T. network. The most common are managed services plans and time billing plans. There are significant differences between these two, even though they may look like they are similar on the surface.
Topics: IT network, IT support, managed services plan
Cloud computing has been a hot topic in the I.T. management world in the past couple of years. In many instances I find that when cloud computing is considered people only look at their office software, email like exchange or servers.
Topics: Multifunction Printer, MFP, colour multifunction, Customer service, Multifunction Printer support
We had an IT network system failure recently and our email was down for several days due to data corruption. Over the years the data base to our Exchange email had grown to a pretty big size so running the necessary tools to clean the corruption and recover our system took a long time. We're talking many hours spread over several days.
Topics: Computer, software tools, IT network, IT support
Topics: Computer, network server, IT network, IT support, network security
Topics: e-mail, Multifunction Printer, Scanning, MFP, Document, Kyocera copier, Kyocera Canada
In a recent release the Canadian Chamber of Commerce has raised questions about provisions in the regulations which have recently been released as part of the
When we think about office documents and our strategy in dealing with them the common picture in our mind is a piece of paper. For many workers this picture in their mind is starting to change. It could be the 140 characters of a tweet, the images of a facebook page, or an email message coming through LinkedIn. It may also be a new blog post that has been posted to your website.
Topics: e-mail, document filing, document storage strategy, software tools, office document strategy, Customer service
In our office we saw two new BYOD devices (Bring Your Own Device) show up after the holiday gift giving season. Not a lot until you work it out on a percentage basis and that is over 13% increase beyond the multiple of smartphones and tablets already being used. Over 50% of our employee group has some sort of device connected to our wireless for at least part of the work day.
Topics: tablet, video, privacy, IT network, network security, BYOD
In his christmas blog, Vince McHugh published a copy of a recent letter that has been sent by Ricoh USA to their customers (former Ikon customers) who are still operating Canon equipment. This letter indicates that they will no longer renew service agreements with those customers on their Canon equipment once their current plan runs out.
Topics: Multifunction Printer, MFP, Multifunction Printer support, Samsung
This blog discusses ways to optimize and improve the management and production of documents used in your business.
Business documents and their content - whether paper or electronic, are the repository of corporate knowledge which underpins all of the functions of commerce. Using them well can have a significant impact on your success.
