In his christmas blog, Vince McHugh published a copy of a recent letter that has been sent by Ricoh USA to their customers (former Ikon customers) who are still operating Canon equipment. This letter indicates that they will no longer renew service agreements with those customers on their Canon equipment once their current plan runs out.
Office Document Strategies Blog
Lee Kirkby
Recent Posts
Ricoh Announces Non Renewal Service Agreements for Canon MFP
Posted by Lee Kirkby on Fri, Jan 4, 2013 @ 07:01 AM
Topics: Multifunction Printer, MFP, Multifunction Printer support, Samsung
Email Has Its 41st Birthday and Still Growing In Importance
Posted by Lee Kirkby on Thu, Dec 27, 2012 @ 11:12 AM
A recent article in CIO Insights outlines some of the stats on what for many is seen as a new activity but which in fact is much older. Email: Middle aged and still going strong outlines where email ranks today and compares its use to other e communications tools like Instant Messaging and Social Technologies.
Topics: technology tools, e-mail, mailing equipment, software tools, IT support, Paperless office, Fax
Business Computer Support Burlington Affected by Loss of SBS
Posted by Lee Kirkby on Mon, Dec 24, 2012 @ 08:12 AM
With the announcement of the release of Windows Server 2012 Microsoft also announced that it will no longer offer a Windows Small Business Server (SBS). For company in our area (Burlington ON) who have focused a lot of their business computer support on SMB businesses this is going to make for some changes in the focus of their work.
Topics: Computer, Software, network server, Windows 8, cloud computing
14 Reasons To Lease Office Equipment (Printers, Mfp, Copiers & Computers)
Posted by Lee Kirkby on Fri, Dec 21, 2012 @ 08:12 AM
Topics: Computer, Multifunction Printer, MFP, Customer service, leasing
Last week I took delivery of a new Lenovo Twist and walked it through the basic setup to see how easy it was to work with.
Ontario Environmental Fee for MFP Increases Tenfold Jan 1 2013
Posted by Lee Kirkby on Thu, Dec 13, 2012 @ 09:12 AM
Happy New Year floor model MFP buyers in Ontario Canada. You now get to spend ten times as much for the environmental fees (WEEE fees) for your new acquisition come Jan 1 2013.
Topics: Multifunction Printer, MFP, Printer, colour multifunction printer, Environment, eWaste
12 Steps Illustrate Process of Office Technology Adoption- Voip
Posted by Lee Kirkby on Wed, Dec 12, 2012 @ 07:12 AM
Topics: Software, software tools, IT network, IT support, Office
Samsung Canada Announces Refresh for Ledger (A3) Product Lineup
Posted by Lee Kirkby on Wed, Dec 5, 2012 @ 08:12 AM
Samsung Canada has announced a new refreshed series of ledger sized mfp products which will become available in early 2013. Consisting of a 25 ppm (CLX-9252NA) and 35 ppm (CLX-9352NA) colour group and a 30 ppm (SCX-8230NA) and 40 ppm (SCX-8240NA) mono group the new series of models feature some key differences to their predecessors.
Topics: Multifunction Printer, MFP, colour multifunction, colour multifunction printer, Managed Print Services, Samsung
Kyocera HyPAS Sharepoint Connector Simplifies Scanning Input [Video]
Posted by Lee Kirkby on Mon, Dec 3, 2012 @ 09:12 AM
Many organizations have deployed MS SharePoint as a collaboration tool within their business. One of the key pieces required to keep the data up to date is providing scanning input to the file store.
Topics: Software, Multifunction Printer, document storage strategy, software tools, document management, MFP, Kyocera copier
A traditional IT network is made up of a collection of servers, workstations, desktops and increasingly, mobile devices. There will be printers, internal wiring, wireless routers, switches and some sort of backup capability. This is commonly a USB drive in smaller systems and may include off site data storage over a remote connection in more sophisticated installs.
Topics: Computer, Software, network server, cloud computing, server software, Hosted document management, network backup, IT network, IT support