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I have observed over the past fifteen years that the daily life of a copier technician has undergone a significant change. These critical customer support people have seen more change in their careers than in most industries. In the copier/mfp dealership I have been involved with there is a team of very experienced and long serving technical experts who daily respond to clients and solve their issues.
Topics: technology tools, Scanning, software tools, MFP, Customer service, Multifunction Printer support, managed services plan, Fax
One challenge that is often not met by small sheet fed scanners is the ability to capture images from books and magazines or other bound materials. This new unit from Fujitsu targets just this issue (for video and other reviews please scroll down).
Topics: Scanning, document filing, Fujitsu
One of the things that we are noting with clients who have moved to new computer hardware running Windows 8 is they are surprised to find out that there are no drivers available for accessories they already own. They have assumed that if their printer, scanner, fax or other peripheral has worked with Windows XP, Vista or 7 they will be able to hook it up with Windows 8 and continue its use.
Topics: Windows 8, MAC OS, Multifunction Printer, Scanning, MFP
Kyocera Document Solutions is continuing to refine and add to the suite of available applications which support their line of multifunction printers (mfp).
Topics: Software, Multifunction Printer, Scanning, software tools, MFP, Kyocera copier
Topics: e-mail, Multifunction Printer, Scanning, MFP, Document, Kyocera copier, Kyocera Canada
Topics: Software, Multifunction Printer, Scanning, MFP, Kyocera copier, Kyocera Canada
Most mfp printers will support scanning in one form or another. Using SMTP protocols they can provide efficient scanning to folders on networks. Unfortunately, with the increased concerns over network security setting up network scanning has become a more challenging process.
Topics: Multifunction Printer, Scanning, document filing, Hosted document management, MFP
One of the services we provide is an outsourced scanning bureau for clients looking to convert their paper files to electronic records. I have observed the process we apply to this busy part of our operation and one thing that becomes abundantly clear is that productivity in any scanning operation is seriously affected by the way paper files are created.
Topics: Scanning, document filing, document storage strategy, paper filing, Less paper office
One of the strangest trends that seems to have traction in support pricing for MFP printers is pressure to provide scans on the device for Free.
Topics: Multifunction Printer, Scanning, MFP, Multifunction Printer support
This blog discusses ways to optimize and improve the management and production of documents used in your business.
Business documents and their content - whether paper or electronic, are the repository of corporate knowledge which underpins all of the functions of commerce. Using them well can have a significant impact on your success.
